PRIVACY POLICY
Introduction
At MyTechWorld, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use and protect it, and the circumstances under which we may share it. By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information:When you visit our shop or website and use our services, we may collect personal information such as your name, email address, phone number, and physical address.
Device Information: We may collect information about your device, including the type of device, model, serial number, and any issues or damage it has.
Transaction Information:Details of services provided, payment information, and any communications related to your service requests.
Usage Data: Information about how you interact with our website and services, including IP address, browser type, and pages visited.
How We Use Your Information
Service Provision: To provide, maintain, and improve our repair services.
Communication: To contact you regarding your service requests, appointments, and any follow-up communications.
Transaction Processing: To process payments and manage transactions.
Customer Support: To respond to your inquiries and provide customer support.
Marketing: To send you promotional materials and updates about our services, if you have opted in to receive such communications.
Protection of Your Information:We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure.
These measures include physical security protocols, encryption, and access controls. While we strive to protect your information, please be aware that no security measures are perfect or impenetrable.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
Service Providers: We may share your information with third-party service providers who assist us in operating our business and providing our services, as long as those parties agree to keep this information confidential.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Exchange Policy:
- At MyTechWorld, we offer an exchange policy for products in good condition. If you wish to exchange a product, please ensure it meets the following criteria:
- The product must be in its original condition, free from any damage or excessive wear and tear.
- All original accessories, manuals, and packaging must be included.
- The exchange request must be made within 3 days of the original purchase date.
- Proof of purchase, such as a receipt or invoice, must be provided.
You have the right to:
Access: Request a copy of the personal information we hold about you.
Correction: Request correction of any inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to certain legal obligations.
Opt-Out: Opt-out of receiving marketing communications from us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes via email or through our website.
Contact Us:
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
MyTechWorld
Phone: 9845225089 | 9986123084
Email: [email protected]
Address: 420, 20th Main Rd, opp. ESAF Bank, 6th Block, Koramangala, Bengaluru, Karnataka 56009
By using our services, you agree to the terms of this Privacy Policy. Thank you for trusting MyTechWorld with your gadget repair needs.